{"id":285,"date":"2025-05-12T11:08:56","date_gmt":"2025-05-12T09:08:56","guid":{"rendered":"https:\/\/touroperadores.tiketa.eus\/gaztelugatxe\/reservation-regulations\/"},"modified":"2025-12-31T07:43:44","modified_gmt":"2025-12-31T06:43:44","slug":"reservation-regulations","status":"publish","type":"page","link":"https:\/\/touroperadores.tiketa.eus\/gaztelugatxe\/reservation-regulations\/?lang=en","title":{"rendered":"Reservation regulations"},"content":{"rendered":"\n<p class=\"has-large-font-size\">Tour operator reservations: <\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Reservations are required on the indicated dates <a href=\"https:\/\/touroperadores.tiketa.eus\/gaztelugatxe\/wp-content\/uploads\/2025\/12\/Gaztelugatxe-2026-Calendario-web-en.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">(see calendar)<\/a> to guarantee entry, in view of possible access restrictions due to overcrowding.<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>\u2022<\/strong>This&nbsp;category&nbsp;includes&nbsp;all&nbsp;groups&nbsp;managed&nbsp;by&nbsp;tour&nbsp;operators,&nbsp;companies,&nbsp;sch ols, and&nbsp;other&nbsp;large&nbsp;groups. A&nbsp;maximum&nbsp;of&nbsp;60&nbsp;tickets&nbsp;may&nbsp;be&nbsp;reserved&nbsp;per&nbsp;request.&nbsp;If&nbsp;the&nbsp;group&nbsp;is&nbsp;larger,&nbsp;ple se&nbsp;contact&nbsp;us&nbsp;at: <a href=\"mailto:gaztelugatxe@bizkaia.eus\">gaztelugatxe@bizkaia.eus<\/a>.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>\u2022<\/strong> With the same ID or TIN, you can have a maximum of 60 active tickets reserved through tour operator bookings, for the same date and time or for different dates and times.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>\u2022<\/strong> Advance notice: Reservations can only be made for the current year.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>\u2022 <\/strong>Access will be via the access control marked Ermu. Staff will verify and register your reservation. <\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>\u2022 Reservations are made for the time indicated in the visitor reservation system. Access to the space is not permitted without confirmation from access control personnel.<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>\u2022<\/strong> After&nbsp;completing&nbsp;the&nbsp;RESERVATION,&nbsp;you&nbsp;will&nbsp;receive&nbsp;an&nbsp;email and&nbsp;must&nbsp;carefully&nbsp;read&nbsp;the&nbsp;instructions&nbsp;for&nbsp;guiding&nbsp;the&nbsp;group&nbsp;within&nbsp;the&nbsp;protec ed&nbsp;natural&nbsp;area.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>\u2022<\/strong><strong>Reservation&nbsp;validity:<\/strong>&nbsp;If&nbsp;you&nbsp;do&nbsp;not&nbsp;arrive&nbsp;at&nbsp;the&nbsp;access&nbsp;point,&nbsp;the&nbsp;reservation&nbsp;w ll&nbsp;be&nbsp;cancelled&nbsp;after&nbsp;the&nbsp;selected&nbsp;time slot.&nbsp;It&nbsp;is&nbsp;important&nbsp;to&nbsp;respect&nbsp;the&nbsp;scheduled&nbsp;time and&nbsp;to&nbsp;notify&nbsp;any&nbsp;delay&nbsp;by&nbsp;phone&nbsp;or&nbsp;email (available&nbsp;in&nbsp;the&nbsp;\u201cContact\u201d&nbsp;section).&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>\u2022<\/strong> The reservation can be canceled via the email received with the receipt. We suggest that if you are not going to use your reservation, you cancel it well in advance so that other people can have that free spot. Failure to show up at the entrance within the stipulated time will prevent you from making a new reservation within a one-year period.  <\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>\u2022<\/strong> Reservation details: When the request is made on behalf of a group, the identification of a responsible person and a contact telephone number are required in case of last-minute information that needs to be communicated, in compliance with the General Data Protection Regulation (GDPR).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tour operator reservations: Reservations are required on the indicated dates (see calendar) to guarantee entry, in view of possible access restrictions due to overcrowding. \u2022This&nbsp;category&nbsp;includes&nbsp;all&nbsp;groups&nbsp;managed&nbsp;by&nbsp;tour&nbsp;operators,&nbsp;companies,&nbsp;sch ols, and&nbsp;other&nbsp;large&nbsp;groups. A&nbsp;maximum&nbsp;of&nbsp;60&nbsp;tickets&nbsp;may&nbsp;be&nbsp;reserved&nbsp;per&nbsp;request.&nbsp;If&nbsp;the&nbsp;group&nbsp;is&nbsp;larger,&nbsp;ple se&nbsp;contact&nbsp;us&nbsp;at: gaztelugatxe@bizkaia.eus. \u2022 With the same ID or TIN, you can have a maximum of 60 active tickets reserved through tour operator bookings, for the same date [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-285","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/touroperadores.tiketa.eus\/gaztelugatxe\/wp-json\/wp\/v2\/pages\/285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/touroperadores.tiketa.eus\/gaztelugatxe\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/touroperadores.tiketa.eus\/gaztelugatxe\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/touroperadores.tiketa.eus\/gaztelugatxe\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/touroperadores.tiketa.eus\/gaztelugatxe\/wp-json\/wp\/v2\/comments?post=285"}],"version-history":[{"count":4,"href":"https:\/\/touroperadores.tiketa.eus\/gaztelugatxe\/wp-json\/wp\/v2\/pages\/285\/revisions"}],"predecessor-version":[{"id":586,"href":"https:\/\/touroperadores.tiketa.eus\/gaztelugatxe\/wp-json\/wp\/v2\/pages\/285\/revisions\/586"}],"wp:attachment":[{"href":"https:\/\/touroperadores.tiketa.eus\/gaztelugatxe\/wp-json\/wp\/v2\/media?parent=285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}